Assistant Director – Student Enrollment

JOB SUMMARY:

Under the supervision and guidance of the Senior Assistant Director, Student Enrollment the Assistant Director, Student Enrollment is responsible for managing a caseload of graduate and bachelor’s degree completion prospective students, applicants, and newly admitted students. The Assistant Director conducts follow up communication (by way of phone, email or other digital engagement platforms) with prospective students to ensure the highest level of service and enrollment counseling. They serve as the central point of contact for students within their assigned caseload. In addition, they provide support with inbound calls on an as-need basis and participate in in-person and digital open houses and information sessions.

RESPONSIBILITIES INCLUDE:

• The Assistant Director assists with various stages of the enrollment funnel and works with prospective students in the following manner: assist them in selecting the program that best fits their educational needs and professional goals; assist applicants through the admissions process by counseling applicants to successfully complete their application file; work with newly admitted students and appropriate college liaisons to guide students with their initial course registration.
• The individual in this position will be expected to provide students with relevant and timely information about the university’s programs, admissions requirements, deadlines, financial aid and visa support, and other student-related items.
• The Assistant Director’s enrollment strategy will include, but is not limited to, significant call and email engagements, new student follow-ups, and virtual meetings designed to attract students in line with the priorities of Colleges and Campus Deans.

MINIMUM QUALIFICATIONS:

• Minimum of bachelor’s degree is required.
• Two to four years of experience in student enrollment, non-traditional college admissions and/or sales.
• Any experience in counseling, call campaigns, and small and large group presentations also preferred.
• This position will require a flexible work schedule, including some nights and weekends, and travel will be minimal, but may be required periodically.
• Proven ability to work independently, excellent interpersonal, communication, and presentation skills are required.
• They must be sensitive and responsive to the needs of diverse constituencies and managing goals.
• The individual must also possess a positive attitude, be a self-starter and is able to work within a fast-paced, metric driven environment.

Position Type

Enrollment

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Dedham-MA/Assistant-Director—Student-Enrollment_R127799