Graduate Admissions Counselor

Requisition ID: 2024-8311

# of Openings: 1

Job Locations
US-UT-Logan

Category (Portal Searching): Student Programs & Services

Position Type: Benefited Full-Time

Job Classification: Exempt

Percent of Time or Hours per Week
100% Time

College: Provost

Department: School of Graduate Studies

Advertised Salary
Minimum $45,000; Commensurate with experience, plus excellent benefits

Telework Eligible
Hybrid

Overview

The Graduate Admissions Counselor in the School of Graduate Studies (SGS) co-manages USU’s graduate admissions for domestic and international students. Responsibilities include processing graduate student application materials; collaborating with academic departments on admissions requirements, application evaluation procedures, communications with students; and training of admissions staff. This position reports to the Senior Vice Provost of Graduate Studies and may supervise other employees.

This position is eligible for hybrid work within the state of Utah.

Responsibilities

• Accurately and efficiently process graduate student applications and maintain accurate records in the application management system (CRM Recruit).
• Collaborate with academic departments on admission requirements, application evaluation procedures, communications with students, training of admissions staff.
• Develop training for academic department staff on application processing and evaluation procedures for both domestic and international students.
• Coordinate with the Office of Global Engagement on the processing of non-immigrant student visas for admitted international students.
• Process and verify test scores (GRE, GMAT, TOEFL,)
• Oversee and track applications from intake to department referral, which includes data entry, uploading supplemental items, and corresponding with Graduate Program Coordinators.
• Accurately interpret official transcripts and dossiers.
• Calculate grade point averages for domestic and international students.
• Maintain communication with SGS staff regarding the admission process.
• Assist in tracking admission and enrollment trends.
• Work extensively in CRM Recruit to create and maintain accurate records.
• Assist students with the application process, application portal, and communication with their perspective department.
• Collaborate with departments and other SGS staff on the proper documentation of new students.
• Maintain Box folder files by working with depts to clear out unfinished admissions applications.
• Assist with SGS recruiting events, trainings, and materials.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Six years of office-related experience; OR an Associate’s degree plus four years of experience; OR a Bachelor’s degree plus two years of experience.

Preferred Qualifications:

• Working knowledge of SGS and USU policies and procedures.
• Experience with Banner, ServiceNow, Box, Canvas, CRM Recruit, and Argos.
• Previous experience in higher education admissions.
• Experience as a trainer.

Knowledge, Skills, and Abilities:

• Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Strong organizational skills and ability to multi-task.
• Project management skills and ability to meet deadlines.
• Experience in data analysis and assessment.
• Excellent verbal, written and interpersonal communication skills.
• Ability to understand and interpret policy fairly and consistently.
• Ability to understand and define workflows for multi-step processes.
• Ability to work collaboratively in a busy office environment and to be a team player.
• Ability to maintain confidential information.
• Previous experience in customer service.

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”.
2. Cover Letter to be typed/pasted during application process.

Please do not attach cover letter in the Candidate Profile; you will be instructed to copy and paste this later on in the application.

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $45,000; Commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

Utah State University School of Graduate Studies

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation.

*updated 04/2024

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023