Multicultural Admission Counselor

State Job Title: Staff Assistant
Department: Admission
Job Code: HA5600
FLSA Status: Non-Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-Time, Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday, 9am to 5pm
Regular Days Off: Saturday and Sunday (some nights, weekends, & travel required)
Supervision Received: The Multicultural Admission Counselor reports to the Associate Director.
Salary: $43,000 to $48,000 (salary commensurate with education and experience)

General Statement of Duties:

The Multicultural Admission Counselor has primary responsibility for recruitment of prospective students in an assigned territory and/or program from inquiry to enrollment. Particular attention will be given to targeted populations that add to the diversity of the student body. The counselor assists in the planning, organization and administration of the day division admission program.

Duties and Responsibilities:
Duties include but not limited to:
Essential:

• Assist in the development of a recruitment plan to target diverse student populations. Populations include academically talented students, underrepresented students, first-generation college students, and other populations designated by the Director of Admission.
• Act as a primary point person in determining and conducting recruitment and yield efforts for diversity recruitment.
• Assist in identifying systems to recruit diverse students for Westfield.
• Serve as the primary point person for the LEAD Scholars program, including liaising with LEAD Scholars Office and assisting with the application process.
• Collaborate with campus partners to support diversity, equity, and inclusion initiatives on campus.
• Plan and execute travel in support of the recruitment and yield efforts.
• Provide accurate information pertaining to the enrollment process including University programs and services, enrollment procedures, admissions criteria, and specific curriculum requirements to prospective students, school counselors and other related individuals or groups.
• Visit high schools, community-based organizations, and attend college recruitment fairs, college evening programs and other recruitment activities to recruit a student population consistent with institutional recruitment goals.
• Enter prospect data upon return from recruitment events.
• Participate in on-campus admission events.
• Review and evaluate admission application files as assigned and determine admissibility per college admission standards.
• Develop and maintain professional relationships with secondary school guidance counselors.
• Coordinate receipt of official final high school transcript including verification of successful completion of required course work.
• Conduct on-campus information sessions for visiting students and their families.
• Assist with transfer recruitment as needed.
• Assist with tours as needed.
• Track and update all changes in major received after May 1st and prior to the start of the new student’s first term.
• Assist with follow-up activities including telephone calls, specialized mailings, e-mail and meetings with prospective students.
• Assist with final admission statistics if needed.
• Responsible for answering phone calls as needed.
• Perform other duties as assigned.

Non-Essential:

• Participate in educational and professional development activities.

Job Requirements:
Qualifications:

• Bachelor’s Degree.
• Valid driver’s license and reliable means of transportation.
• Proficiency in computer applications.
• Knowledge of Constituent Relationship Management (CRM) programs.
• Strong written and verbal communication as well as public presentation skills.
• Ability to think critically.
• Excellent reading and comprehension skills.
• Exceptional interpersonal skills; work effectively and well with potential applicants, parents, high school counselors, faculty, staff, and the public.
• Ability to work independently and collaboratively with a team.
• Must have strong organizational skills and the ability to multi-task and prioritize.
• Must be available to work evenings and weekends, and travel throughout the year.
• Highly motivated, enthusiastic, energetic, creative, and dependable.

Preferred Qualifications:

• Fluency or proficiency in Spanish.
• Admission experience and knowledge of Westfield State University.
• Skill in overseeing social media sites.
• Proficiency in Banner computer application.

Additional Information:
Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education’s webpage.

Employee Benefits:

Benefits are an important component of an employee’s total compensation package.

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
• Additional information regarding employee benefits is available on the University’s Benefits & Wellness webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.

To apply, visit http://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=180681jeid-24c5d6371a7f6543a5216cee99ad984c