Office Manager, Wulsin Hall

Office Manager, Wulsin Hall

We are searching for an experienced Office Manager, Wulsin Hall at our Arapahoe Campus facility.

Position Title: Wulsin Hall Office Manager
# of Openings: 1
Department/Program: Admissions 62100
Work Location: On-Site
Campus Location: Arapahoe Campus
Reports to: Senior Director of Admissions & Alumnx Relations 
FLSA Classification: Non-Exempt/Hourly
Compensation: $23.00 – $27.00 DOE

Application Deadline:  October 1, 2024 or when position is filled.  Please provide a cover letter with your application and resume, explaining your interest in this position and Naropa University.

Job Summary
The Office Manager is an essential part of the Admissions and Alumnx Relations team, providing administrative support to ensure efficient operations and excellent customer service for prospective and current students, alumnx, staff, faculty, and other visitors. This position is hybrid and will be stationed at the front desk of Wulsin Hall (main administration building) on the Arapahoe campus on days in the office. The Office Manager will plan virtual and on campus events throughout the year. Events are created for prospective students and parents, as well as counselors, professors and community visitors.  In addition, the Office Manager provides a high level of customer service and manages all aspects of prospective student visits and appointments, including class observations, tours and meetings with Naropa University faculty, staff and students. This position serves as first contact for the office and must deliver excellent customer service and time management skills along with precise attention to details.

Job Duties & Responsibilities

– Event planning, management, and support for virtual and in person events, including graduate interview days, virtual open houses, group information sessions, campus tours, and orientation. Plan and coordinate admissions events including space reservations, catering, staffing, budget planning and management, and event execution.
– Utilize appropriate software (25Live, MS Office Suite, Zoom, Acuity, and Canvas) to support of Admissions and Alumnx events and appointments; act as the lead administrator for Acuity scheduling software for the department.
– Coordinate the class observation program each semester, including working with the Registrar’s Office, Academic Departments and individual faculty members.
– Support select alumnx events and offerings as directed by the Senior Director of Admissions & Alumnx Relations.
– Act as the main receptionist for Wulsin Hall; maintain knowledge of university programs and events; provide information to community members.
– Maintain a welcoming, neat appearance of the front lobby Wulsin Hall and work area behind the front desk.
– Create and maintain a front desk training module in Canvas, with information on the university calendar and events, customer service etiquette, accessing the phone system, etc.
– Supply orders and inventory maintenance: order and purchase office supplies and promotional items; submit purchase orders for vendor payment; organize and maintain current inventory; fulfill swag requests from other departments within Naropa.
– Supervision of work study student employees.

 What Naropa Requires…

– All job candidates must hold a commitment to co-create a diverse and inclusive community and actively participate in related JEDI (Justice, Equity, Diversity & Inclusion) professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace.
– All job candidates must demonstrate their level of understanding of the dynamics of privilege and oppression, and the impact these have on equity, access, and opportunity.
– All job candidates must demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University and the capacity to demonstrate an integration and embodiment of these values as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

Educational requirement:
– Bachelors degree in business, education or something similar

Minimum length of prior applicable professional experience required:
-5 years of applicable administrative and/or customer service experience

May prior relevant experience substitute for degree? )   Yes

(PLEASE NOTE: each applicant’s experience and demonstrated skills are assessed on a case-by-case basis as to their relevancy to the position applied for as well as whether they may substitute for required degree.)

Minimum Experience, Knowledge, Skills, and/or Competencies Required:
– Knowledge of Microsoft 365 Suite of applications.
– Excellent customer service and interpersonal skills.
– Highly organized and detail oriented.
– Resourceful, able to work independently, practice respectful communication and utilize sound judgement.

Naropa recognizes the following holidays throughout the year:

-Martin Luther King, Jr. Day
-Memorial Day
-Juneteenth
-Independence Day
-Labor Day
-Fall Break, 4th Thursday and Friday in November
-Winter Break, the last two weeks in December encompassing the Christmas holiday as well as New Year’s

Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, which includes up to 2.5% employer matching, and a variety of voluntary, employee-paid supplemental insurance plans.
A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week. Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan, which includes up to 2.5% employer matching.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only, which includes up to 2.5% employer matching.

All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.

The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to “touch the magic.” Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.

Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition-free, students from families of full-time employees of other CIC participating institutions (full-time as designated by the employer/institution). Additional information can be found here: https://www.cic.edu/member-services/tuition-exchange-program. Naropa University’s commitment to diversity aligns with its highest aspirations to apply contemplative inquiry and education to explore and embody the human qualities that facilitate collaboration to create a common humanity and a just society. Individuals who have experience with and a commitment to inclusive communities are encouraged to apply. EOE

Title IX is a federal civil rights law that prohibits gender discrimination, sexual harassment, sexual and relationship violence. This law applies to all students, faculty, and staff.