Student Onboarding Advisor

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What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for college-wide student advisement and organizing activities for all new students as part of New Student Onboarding. Provides guidance to students regarding programs and services of the college, and participating in outreach and selection activities of students Serves as a liaison for students on onboarding process and admissions next steps, as well as advising students in course of study and necessary pre-requisites and assessing transcripts for prospective and current students for the purpose of course placement.

What a day of a Student Onboarding Advisor looks like:

• Guides assigned caseload of new, incoming students with program selection, program planning, and enrollment information and assistance. Follows up with each student in the assigned caseload to identify and resolve any barriers to success.
• Completes an individualized program map for each student in the assigned caseload, closely monitoring and actively supporting each student’s progression toward successful onboarding with the College, including new student registration.
• Utilizes advising specific technology, frameworks, and platforms to manage caseload. Assists students with utilizing a variety of communication formats.
• Advises students as to course of study, particular course offerings, necessary testing, and prerequisites, and in selecting a major or program. Assists in understanding educational, personal and occupational strengths and limitations.
• Participates in recruitment activities for new students as needed, including virtual sessions and in-person events.
• Counsels students regarding their adaptability to a college environment. Analyzes test results and identifies areas requiring further attention.
• Reviews transcripts of students for the purpose of course placement.
• Handles requests from parents and students regarding programs, transfers, and degrees. May conduct workshops with parents regarding College or program information requirements.
• Provides support to the new student orientation program. This may include assisting with planning, development, and presentation.
• Prepares required reports for various internal and external requests.
• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

• Bachelor’s degree
• One year of related experience

Knowledge of:

• Microsoft Office Professional or similar application
• Family Educational Rights and Privacy Act (FERPA) within 30 days of employment

Skilled in:

• Attention to detail while maintaining effective time and task management
• Managing and resolving conflict in a positive manner
• Using various video conference platforms

Ability to:

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Work with individual students to develop multiple models of academic success
• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Travel to other campus locations
• Work in a variety of settings to deliver services to students without a decrease in performance

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures

Preferred Qualifications:
Skilled in:

• Bilingual communication

Work Environment and Physical Demand:

• Reach and grasp objects
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $42,583.00 annually; however, the offer may vary based on the candidate’s education and experience.

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Medical and dental insurance is available at no cost to the employee.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Medical and dental insurance is available at no cost to the employee.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here’s your application preparation!
Please review the following information to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.
• An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
• The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

APPLY HERE